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SmartBank is the collective human resources bank for Conifer's member properties. It has recruitment centers in fourteen cities in the Mainland and Hong Kong. It's central processing and coordination center is in Shenzhen.

SCORE is the acronym for “Social and Structural Considerations in Organization Reengineering." Senior hotel executives gather on a regular basis to share their thoughts on the relationships between the organization structure and its operation environment and objectives. Findings are further researched and solutions tested before recommending to members. Recent reports include: "The Efficient Organization structure for Chinese Restaurants in Hotels."